Built and enhanced an internal AI chatbot at Intel, streamlining support for 3,000+ employees and handling 7,500+ daily requests. Improved context awareness with Intel-specific acronym handling and authored onboarding docs for 300+ new hires. Presented tool across 30+ departments, driving a 30% boost in team efficiency.
Automated XML error handling with 500+ lines of Java, helping 15 team members troubleshoot shipping issues faster. Managed real-time route data for 11 vendors in MySQL Server and streamlined GitHub workflows to support a smooth merger with a buyer firm.
Developed Python-based client solutions for 60+ users by automating keyword search and data routing via Jira, streamlining workflow distribution. Implemented secure data transfer protocols and access controls, proactively preventing 7 potential security incidents.
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